Privacy & Security
Waccamaw Bank is dedicated to maintaining the highest level of online security. That's why we've made a commitment to protecting your personal financial information with some of the top Internet security technology in the industry. However, your financial information may still be at risk if your personal or professional computer is compromised by a virus or malware. To help you protect your computer from malicious online software, we recommend taking the following precautions.
Install antivirus and firewall software on all computers
We suggest you download an antivirus product to your computer. Many companies offer such products at low or no cost. The following are some examples of companies that provide antivirus software:
Run a full antivirus scan on a weekly basis
To detect security compromises before they do significant damage, you should run a full antivirus scan at least once a week. If you have a particularly high online transaction volume, consider running a full scan multiple times a week.
Regularly install operating system and software updates
It is extremely important that you make sure your computer has all of the right security updates. Set your computer to automatically update your operating system (via Microsoft Update, Windows Update or Apple Software Update) as well as your add-ins (such as Adobe Flash, Adobe Reader and Sun Java) with all of the latest security patches at least once a week. Each product generally has an option to "check for updates" automatically.
Take note of any strange or unusual behavior
If you notice that your computer is running slower than usual or if you start seeing strange pop-ups, this may be an indication of a potential problem. Run your antivirus software to detect and eradicate a possible infection.
Establish a dedicated computer for sensitive transactions
If possible, consider dedicating a single computer for use by everyone in your home or office for conducting sensitive transactions, such as online banking, issuing wires or making ACH payments. If a workstation computer is used for online banking, we recommend that it not be used for general web browsing, e-mail or social networking.
Monitor and reconcile your accounts daily
To make sure your accounts have not been compromised, reconcile your financial transactions on a daily basis. If anything looks incorrect or out of the ordinary, contact Waccamaw Bank immediately using the phone numbers listed below.
Avoid accessing your bank accounts at Internet cafes or from public Wi-Fi hotspots
Public Internet connections that you find in airports, hotels, coffee shops and Internet cafes typically do not have the level of security necessary to protect your sensitive financial information.
Rebuild your computer if it becomes infected
Although you may have run several antivirus scans against your computer, industry experts recommend that a complete rebuild of the computer is the only sure way to remove the threat completely. We realize that this is not a convenient solution; however, we appreciate how sensitive your data and finances are and want you to be aware of every possible precaution you can take to protect your private information.
Notify Waccamaw Bank if you receive a request to provide non-public data
Finally, if you are using Internet Banking or Internet Banking for Business and encounter different functionality, wording, pictures or text than what you are used to - or if you are being prompted for information that you do not normally have to provide - contact Waccamaw Bank immediately. This may be an indication that your computer has been infected by a virus or malware. If you have concerns that your computer is compromised in any way, stop using it for sensitive transactions until you can have it safely cleaned.
For Online Banking, e-mail us at: waccamaw@waccamawbank.com.
Waccamaw Bank takes online security very seriously. Thank you for taking the time to learn more about how to protect your computer from these harmful threats.
*The information contained on this page regarding antivirus software is for general information purposes only. We make no representations or warranties of any kind about the reliability, suitability or availability of the products. The inclusion of any links does not necessarily imply a recommendation or endorsement of any product.
